Beyond the Administrative Core: Creating Web-Based Student Services for Online Learners

link to Home About the Project link to Project Partners link to Resources link to Guidelines link to Webcast Series link to Consulting

Project Partners

link to Kansas State University

link to Kapi'olani Community College link to Regis University link to SCT link to WCET

Regis University

Project Leader

Ellen Waterman Ellen Waterman
Director
Distance Learning
Ewaterma@regis.edu

Project Specifics

Vision for Project

The Regis LAAP student services scenarios will be designed to accomplish the most time saving and information sharing we can do to prepare students for advising.

The goal of the online service that Regis will build is to allow advisors to begin meetings addressing a students own individual needs and choices for academic work. It was to eliminate the repetitive information-giving that took critical face-to-face time with a student by giving access to much of that information before hand, and enabling thoughtful consideration before being asked to make decisions in the advising session. 
Vision continued

Selected Student Service

Orientation to Academic Advising

Members of Vision  Team
  • Richard Boorom, Director of Enrollment and Student Services

  • Sheila Carlon, Program Director, Health Services Administration & Management, SHCP

  • Ed Cooper, Associate Dean, SPS Graduate Programs

  • Cynthia DeScipio, Assistant Professor/Faculty Advisor

  • Julie Frese, Associate Director, Faculty Advisor

  • Doug Hartman, CPA, Adjunct Faculty

  • Linda Helwig, Director of Career Services

  • Judy McCann, Special Assistant to the Provost / Vice President for Academic Affairs

  • Tom Reidel, Distance Learning Librarian

  • Cheryl Richards, Director, Undergraduate Marketing & Admissions

  • Jeremy Stringer, Chair, Student Development and Administrative Masters Program, Seattle University

  • Ellen Waterman, Director, Distance Learning

  • Karen Webber, Vice President for University Services

  • Erin Zimmer, Web Developer, Regis SPS Distance Learning

  • Cristyle Blanchard, Administrative Coordinator, Distance Learning

Process Website

http://academic.regis.edu/LAAP

Path
  • Wrong: student survey 

  • Wrong: portal 

  • Right: narrow scope 

  • Right: focus on what is possible for implementation

Scenarios

This diagram displays the process of Regis's online orientation to academic advising. Each numbered block is a hyperlink to a table explaining that specific scenario's goal, pre-conditions, actions or steps of the actor/student and the unspecified system, and post-conditions.

For more information on scenarios, see Collaboration.

Collaborative Workspace

Website where the partners reviewed and commented on each other's scenarios

Student Service
Profile

Orientation to academic advising at Regis

Lessons Learned
  • Go slow at start so you can go fast later

  • Have right people on the core team 

  • Long-term projects have time lags — need to encourage, rally, re-energize

  • Important to involve implementation side early

  • You will never please everyone

Glossary

Academic Transcript (official) A transcript that is received directly from a previously attended institution

Academic Transcript (unofficial) 'Student issued' transcript or a transcript that is received from the student  
Glossary continued



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